Dear ….,
We really appreciate your letter concerning the complaint, informing us what went wrong. We have every desire to satisfy you and make up to what happened.
I sincerely opologize for everything that happened. Unfortunately, we made orders for all the supplies weeks ago, but there was a problem with the delivery service which is being solved. About the waiter, I checked who was on duty that day, and it was his first day at work. Although he did get a warning and I'm sure it won't happen again.
A free dinner voucher for two is attached to this letter, I hope you accept my sincere opolgy and stay a regular costumer at chilis.
Thank you,
Tuesday, April 28, 2009
complaint letter
This letter is to notify you about my last visit to chilis. I have been dining in chilis for years now, ever since it first opened in Bahrain. But I was very disappointed with the food and service at my last visit on March 29th.
At first, it took the waiter so long to come take our orders, than we waited a while again just to get our drinks. My friends and I ordered strawberry margarita like we always do, but there was no flavor of strawberry in it. Then came our starter which was classic nachos and fried cheese. The nachos were so cold we couldn’t eat it, and the cheese sticks came without the sauce. When we informed the waiter about the food, she didn’t give us much attention and was disrespectful. For the main course I ordered mushroom jack fajita, when she served the food the beef was not well done where I specifically asked for it to be well done. The mushroom was also not fresh and the side salad didn’t come with it. When I asked her to return it she was again rude and took almost 20mins to bring back my order.
I really hope you take this matter in concern, and find a solution for this problem. I'm looking forward to hearing from you as soon as possible.
Yours sincerely,
At first, it took the waiter so long to come take our orders, than we waited a while again just to get our drinks. My friends and I ordered strawberry margarita like we always do, but there was no flavor of strawberry in it. Then came our starter which was classic nachos and fried cheese. The nachos were so cold we couldn’t eat it, and the cheese sticks came without the sauce. When we informed the waiter about the food, she didn’t give us much attention and was disrespectful. For the main course I ordered mushroom jack fajita, when she served the food the beef was not well done where I specifically asked for it to be well done. The mushroom was also not fresh and the side salad didn’t come with it. When I asked her to return it she was again rude and took almost 20mins to bring back my order.
I really hope you take this matter in concern, and find a solution for this problem. I'm looking forward to hearing from you as soon as possible.
Yours sincerely,
Tuesday, March 31, 2009
cover letter
I am writing to apply for a position in the Human Resource department. As a graduate from New York Institute of Technology in Human Resource management, I have a lot of background and experience in management and marketing. Therefore I would be an active and loyal employer at your company.
I have participated in many activities through the past few years. All through high school I was a member of the student council, where we managed many events and dealt with many other schools, universities and companies. At university I joined the carnival team, where we had a huge responsibility to get all the work done on time. I learned a lot about management with dealing with other team members and getting the job done, and learned also a lot about marketing while searching for sponsors and trying to gain money for our work.
In the last summer, I also worked part time in BNP and learned how to deal with customers and co –workers. I learned many things from my manager and other employees with me.
I am very excited to work at your company and would be very thankful if I was accepted. Thank you for your time and consideration.
Sincerely,
I have participated in many activities through the past few years. All through high school I was a member of the student council, where we managed many events and dealt with many other schools, universities and companies. At university I joined the carnival team, where we had a huge responsibility to get all the work done on time. I learned a lot about management with dealing with other team members and getting the job done, and learned also a lot about marketing while searching for sponsors and trying to gain money for our work.
In the last summer, I also worked part time in BNP and learned how to deal with customers and co –workers. I learned many things from my manager and other employees with me.
I am very excited to work at your company and would be very thankful if I was accepted. Thank you for your time and consideration.
Sincerely,
Prepositions of Location: At, In, On: Exercise 3
Complete the following sentences with the correct preposition: at, in, or on.
1. Will you wait for me __at___ the bus stop?
2. Jane is __in___ her bedroom.
3. Daria's books are lying ___on__ the floor.
4. The girls didn't want to spend a long time __at___ the carnival.
5. I let the cat sit ___on__ my lap, but then suddenly it jumped __at___ my face!
6. Do you live __in___ the city or __in___ the country?
7. Trent arrived ___at__ the school building just in time.
8. The rancher built a fence to keep his cows __in___ the pasture.
9. Kevin and Mack are out practicing __on___ the football field.
10. From afar, Heathcliff could see a light __in___ the window.
11. The old house had so much grime ___on__ the windows that Bradley could hardly see inside.
12. The shepherd boy grazed his flock __on___ the grassy hillside.
13. The audience threw tomatoes __at___ the terrible comedian.
14. Wrestling isn't real; those guys __in___ the ring are just pretending.
15. David works __in___ the field of network administration, while Marty works ___in__ web design.
16. The car stalled and got stuck __in___ the street.
17. Audrey lives __on___ Third Street.
18. If William doesn't make any money on his book, he'll be out __on___ the street.
19. I'll use my cellular phone when I'm __on___ the bus, but never while I'm __in___ the car.
20. Passengers are not allowed to use electronic devices __on___ airplanes during takeoff and landing.
1. Will you wait for me __at___ the bus stop?
2. Jane is __in___ her bedroom.
3. Daria's books are lying ___on__ the floor.
4. The girls didn't want to spend a long time __at___ the carnival.
5. I let the cat sit ___on__ my lap, but then suddenly it jumped __at___ my face!
6. Do you live __in___ the city or __in___ the country?
7. Trent arrived ___at__ the school building just in time.
8. The rancher built a fence to keep his cows __in___ the pasture.
9. Kevin and Mack are out practicing __on___ the football field.
10. From afar, Heathcliff could see a light __in___ the window.
11. The old house had so much grime ___on__ the windows that Bradley could hardly see inside.
12. The shepherd boy grazed his flock __on___ the grassy hillside.
13. The audience threw tomatoes __at___ the terrible comedian.
14. Wrestling isn't real; those guys __in___ the ring are just pretending.
15. David works __in___ the field of network administration, while Marty works ___in__ web design.
16. The car stalled and got stuck __in___ the street.
17. Audrey lives __on___ Third Street.
18. If William doesn't make any money on his book, he'll be out __on___ the street.
19. I'll use my cellular phone when I'm __on___ the bus, but never while I'm __in___ the car.
20. Passengers are not allowed to use electronic devices __on___ airplanes during takeoff and landing.
Prepositions of Direction: To, On (to), In (to): Exercise 2
Complete the following sentences with the correct preposition: to, toward, on, onto, in, or into. Some sentences may have more than one possible correct answer. Remember that a few verbs of motion take only "on" rather than "onto."
1. Anna has returned __to____ her home town.
2. The dog jumped ___into___ the lake.
3. Are the boys still swimming ___in___ the pool?
4. Thomas fell ___on___ the floor.
5. The plane landed ___on___ the runway.
6. We drove __toward___ the river for an hour, but turned north before we reached it.
7. The kids climbed ___on___ the monkey bars.
8. Joanna got __into____ Fred's car.
9. The baby spilled his cereal ___on___ the floor.
10. We cried to the man on the ladder, "Hang ___on___!"
11. I just called __to____ say I love you.
12. Matthew and Michelle moved the table __into____ the dining room.
13. Allan left your keys ___on___ the table.
14. Dr. Karper apologized for interrupting us, and told us to carry ___on___ with our discussion.
15. I'd like ___to___ ask you a question.
16. Pat drove Mike ___to___ the airport.
17. Glenn almost fell ___in___ the river.
18. The waitress noticed that there was no more Diet Pepsi ___in___ Marty's glass.
19. Lee and Sarah took the bus that was heading __toward____ the university.
20. Mary Sue jumped ___on___ the stage and danced.
1. Anna has returned __to____ her home town.
2. The dog jumped ___into___ the lake.
3. Are the boys still swimming ___in___ the pool?
4. Thomas fell ___on___ the floor.
5. The plane landed ___on___ the runway.
6. We drove __toward___ the river for an hour, but turned north before we reached it.
7. The kids climbed ___on___ the monkey bars.
8. Joanna got __into____ Fred's car.
9. The baby spilled his cereal ___on___ the floor.
10. We cried to the man on the ladder, "Hang ___on___!"
11. I just called __to____ say I love you.
12. Matthew and Michelle moved the table __into____ the dining room.
13. Allan left your keys ___on___ the table.
14. Dr. Karper apologized for interrupting us, and told us to carry ___on___ with our discussion.
15. I'd like ___to___ ask you a question.
16. Pat drove Mike ___to___ the airport.
17. Glenn almost fell ___in___ the river.
18. The waitress noticed that there was no more Diet Pepsi ___in___ Marty's glass.
19. Lee and Sarah took the bus that was heading __toward____ the university.
20. Mary Sue jumped ___on___ the stage and danced.
Making Subjects and Verbs Agree exercise 1
Choose the correct form of the verb that agrees with the subject.
1. Annie and her brothers (is, are) at school.
2. Either my mother or my father (is, are) coming to the meeting.
3. The dog or the cats (is, are) outside.
4. Either my shoes or your coat (is, are) always on the floor.
5. George and Tamara (doesn't, don't) want to see that movie.
6. Benito (doesn't, don't) know the answer.
7. One of my sisters (is, are) going on a trip to France.
8. The man with all the birds (live, lives) on my street.
9. The movie, including all the previews, (take, takes) about two hours to watch.
10. The players, as well as the captain, (want, wants) to win.
11. Either answer (is, are) acceptable.
12. Every one of those books (is, are) fiction.
13. Nobody (know, knows) the trouble I've seen.
14. (Is, Are) the news on at five or six?
15. Mathematics (is, are) John's favorite subject, while Civics (is, are) Andrea's favorite subject.
16. Eight dollars (is, are) the price of a movie these days.
17. (Is, Are) the tweezers in this drawer?
18. Your pants (is, are) at the cleaner's.
19. There (was, were) fifteen candies in that bag. Now there (is, are) only one left!
20. The committee (debates, debate) these questions carefully.
21. The committee (leads, lead) very different lives in private.
22. The Prime Minister, together with his wife, (greets, greet) the press cordially.
23. All of the CDs, even the scratched one, (is, are) in this case.
1. Annie and her brothers (is, are) at school.
2. Either my mother or my father (is, are) coming to the meeting.
3. The dog or the cats (is, are) outside.
4. Either my shoes or your coat (is, are) always on the floor.
5. George and Tamara (doesn't, don't) want to see that movie.
6. Benito (doesn't, don't) know the answer.
7. One of my sisters (is, are) going on a trip to France.
8. The man with all the birds (live, lives) on my street.
9. The movie, including all the previews, (take, takes) about two hours to watch.
10. The players, as well as the captain, (want, wants) to win.
11. Either answer (is, are) acceptable.
12. Every one of those books (is, are) fiction.
13. Nobody (know, knows) the trouble I've seen.
14. (Is, Are) the news on at five or six?
15. Mathematics (is, are) John's favorite subject, while Civics (is, are) Andrea's favorite subject.
16. Eight dollars (is, are) the price of a movie these days.
17. (Is, Are) the tweezers in this drawer?
18. Your pants (is, are) at the cleaner's.
19. There (was, were) fifteen candies in that bag. Now there (is, are) only one left!
20. The committee (debates, debate) these questions carefully.
21. The committee (leads, lead) very different lives in private.
22. The Prime Minister, together with his wife, (greets, greet) the press cordially.
23. All of the CDs, even the scratched one, (is, are) in this case.
Sunday, February 15, 2009
The picture shows a big group of young people having a barbeque in a park. I think they are probably from Japan.
There are about 20 people in the group, and most of them are wearing jeans and blue or dark-colored t-shirts. They are having a lot of fun, and some of them are making faces at the camera, which indicates the sense of humor and the fun they are having. Everybody is squeezing in together to try to get in the picture.
They are in some kind of a park or a forest. They could be on holiday, or it could be a school trip. They also might be a family because there also some other people at the background, so they might be having one of those big family barbeques, where the whole family, close ones and far gather to meet up and have fun and eat a lot of food. It reminded me of the barbeques I have with my family at the desert, where we make a fire and cook a lot of different kinds of food, like hamburgers, meat, hotdogs, potatoes, and drink tea and hot chocolates. I don't know what they are cooking, its probably hamburgers and hotdogs, but it could also be some special Japanese food!
There are about 20 people in the group, and most of them are wearing jeans and blue or dark-colored t-shirts. They are having a lot of fun, and some of them are making faces at the camera, which indicates the sense of humor and the fun they are having. Everybody is squeezing in together to try to get in the picture.
They are in some kind of a park or a forest. They could be on holiday, or it could be a school trip. They also might be a family because there also some other people at the background, so they might be having one of those big family barbeques, where the whole family, close ones and far gather to meet up and have fun and eat a lot of food. It reminded me of the barbeques I have with my family at the desert, where we make a fire and cook a lot of different kinds of food, like hamburgers, meat, hotdogs, potatoes, and drink tea and hot chocolates. I don't know what they are cooking, its probably hamburgers and hotdogs, but it could also be some special Japanese food!
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